IT Project Management
Managing IT Projects
At Nkululeko Consultancy we have experience managing IT staff and projects. These projects include, but are not limited to CRM (Customer Relationship Management System), WMS (Warehouse Management System), ERP (Enterprise Resource Planning System), Server migrations, integrations and transitions. Understanding business requirements and having the ability to translate them into IT functionality is key to effective IT project management. Minimizing business risk is the main focus when managing IT projects. Utilizing PMI methodologies, we aim to ensure we reduce and mitigate risks wherever possible. This includes creating realistic schedules and ensuring full transparency to all stakeholders. Communication skills are key for any project manager and require attention to people skills.
Our key focus areas:
WMS implementations
Warehouse Management Systems are critical to organizations, as they contain functionality to run the operations, including the inbound and outbound processes. Proper planning and testing is required to ensure a smooth implementation and reduce the risk of negative customer impact.
CRM implementations
Customer Relation Management systems are critical for sales departments and support their ability to service customers. CRM systems can be used to store critical customer information and track communications as well manage the process of acquiring new business, through leads and opportunities. Focus on proper data cleansing and migration is essential in these types of projects.
Web-shop implementations
Customized e-commerce solutions are essential for growth. As e- commerce grows, the need to service customers with innovative web solutions becomes essential. We have experience in managing e-commerce projects for leading software and telecom companies.